Getting Started

Welcome to The Compliance Register! This guide walks you through creating your account, setting up your profile, and getting started with the features available at your membership level.

1. Creating Your Account

Head to our Pricing page and choose the plan that matches how you’ll use The Compliance Register:

For Contractors – individual tradespeople logging visits and cleaning records
Contractor Companies – businesses managing a team of contractors
For Landlords – create QR codes for your properties, first 5 QR codes free
Management Companies – oversee multiple branches, contractors and customers

Select Sign Up Today under the plan you need.
Complete the checkout with your business details and payment information (Landlord plans start free for up to 5 QR codes).
You’ll receive a confirmation and be logged in to your Member Home — from here you can access The Compliance Register software.

2. Setting Up Your Profile

Once you’re in, complete your profile so your name, business details and logo appear correctly on quotes, QR code posters and messages.

Go to Edit Profile from your dashboard and fill in your details — see our dedicated Creating Your Profile guide for a full walkthrough.

3. Getting Started By Membership Level

What you see when you log in depends on your membership level. Here’s what to do first for each:

1) Individual Contractors

As a contractor you’re logging your own visits and work:

View Schedule – see upcoming jobs booked in for you
Scan QR Code – scan a location’s QR code on-site to log a visit or cleaning record
Manage Notifications – view and reply to messages from landlords
Log History – review everything you’ve logged so far

2) Contractor Companies

For businesses managing a team of contractors:

View Schedule – see all visits booked in across your team
Manage Contractors – add and manage the contractors working under your company
Manage Notifications – handle messages from landlords
Log History – review all visits logged by your team

Start by adding your contractors under Manage Contractors so they can begin logging visits to your contracted properties.

Business manager reviewing compliance records

3) Landlords

Built for landlords and property managers creating QR codes for their locations:

Create QR Code – add a new location and generate a printable QR code poster (see our Creating a QR Code guide)
QR Locations – view, edit and manage all your QR code locations
Manage Contractors – assign contractors to your properties
Manage Notifications – message contractors and tenants
Problems Reported – see issues reported by anyone who scans your QR codes
Log History – view every cleaning and maintenance record for your properties

Your first step is usually Create QR Code – set up your first location so contractors and visitors can start scanning it.

4) Management Companies

For companies with multiple branches:

Manage Customers – view and manage the landlords/customers under your company
Manage Contractors – manage contractors across all your branches
Manage Notifications – handle messages across your company
Order QR Codes – create QR codes on behalf of your customers
Problems Reported – monitor issues reported across every property you manage

Start by adding your contractors under Manage Contractors so they can begin logging visits to your contracted properties.

A range of benefits for tenants, contractors and property inspections

Tenants can:

Report maintenance issues in seconds
Upload photographs
Report emergencies immediately
Highlight health and safety concerns
Provide accurate property information automatically using the QR code

Landlords receive better information sooner, helping them make quicker decisions.

Contractors can:

Record attendance
Upload before and after photographs
Report completed works
Highlight additional defects
Leave detailed notes
Create a permanent maintenance record

Property Inspections

Whether carried out by a landlord, letting agent or inventory clerk, inspections become more valuable because visitors can:

Record maintenance issues
Upload photographs
Report health and safety concerns
Log recommendations
Build a complete digital property history

Perfect for:

Private landlords
Portfolio landlords
Buy-to-let investors
HMO landlords
Holiday lets
Serviced accommodation
Build-to-rent operators
Student accommodation providers
Property management companies
Block management companies

Why Landlords Choose It

Protect your investment
Resolve issues faster
Improve tenant satisfaction
Create a complete maintenance history
Reduce paperwork
Improve contractor communication
Support compliance
Better evidence for disputes
Peace of mind

need help? get in touch

We’re happy to help

Support Email

help@thecomplianceregister.com

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