For Local Authorities

Standardise maintenance, servicing, cleaning, inspections and compliance across every building in your portfolio with one simple, easy-to-use digital platform.

Replace inconsistent paper records, spreadsheets and disconnected systems with a single solution that ensures every property follows the same processes, standards and reporting procedures.

Record every maintenance task, service visit, inspection and compliance check in real time, with the ability to upload photos, documents, certificates, risk assessments and detailed notes directly from site. Every action is automatically date and time stamped, creating a complete digital history of your property’s maintenance and operational activity.

All records are securely stored in the cloud and fully searchable, making it easy to retrieve historical information, monitor recurring issues, demonstrate compliance and produce evidence whenever required. Whether you’re reviewing completed work, preparing for an audit or responding to client enquiries, the information you need is always available within seconds.

By centralising your maintenance and compliance records, you can improve communication between office teams, contractors and clients while increasing accountability across every site. Gain complete visibility of work completed, ensure consistent service standards, reduce administrative overheads and create a transparent audit trail that supports regulatory compliance and gives everyone confidence that every property is being managed effectively.

Local authorities can benefit from the following:

  • Faster repair reporting
    Residents, contractors and housing officers can report issues immediately from the property

  • Improve resident satisfaction
    Make it easier for tenants to report problems without searching for phone numbers or waiting on hold

  • Complete audit trail
    Every report is automatically time and date stamped, creating a permanent digital record

  • Demonstrate compliance
    Maintain evidence that repairs were reported, acknowledged and acted upon

Local authority compliance records
Maintenance schedule

Perfect for property management

The Compliance Register makes it easy manage and monitor properties.

  • Reduce administration
    Replace paper forms, emails and telephone messages with one central reporting system

  • Improve communication
    Everyone involved in the property uses the same reporting process

  • No app required
    Residents simply scan the QR code using their smartphone camera

  • Photo evidence
    Reports can include photographs to help assess priority and allocate the correct contractor

  • Better contractor accountability
    Contractors can upload completion photos, identify additional defects and confirm work has been completed

  • Property history
    Build a complete maintenance history throughout the life of the property

  • Improve first-time fixes
    Receiving photographs and detailed information before attendance helps engineers arrive prepared

  • Suitable across all council assets

Contractors can log their work instantly

Authorities will receive a professional email with notification that the work is complete, along with any notes and photos that the contractor has added.

Scanning a compliance QR code with a phone

A range of benefits for tenants, contractors and property inspections

Compliance Benefits

Supports the management of:

  • Responsive repairs
  • Planned maintenance

  • Property inspections

  • Fire safety checks

  • Water hygiene monitoring

  • Cleaning records

  • Building compliance

  • Contractor attendance

  • Asset management

  • Health and safety reporting

Benefits for Residents

Residents can:

  • Report repairs in under a minute
  • Upload photographs

  • Avoid lengthy phone calls
  • Know their issue has been digitally recorded
  • Provide accurate property identification automatically via the QR code
Benefits for Housing Teams

Housing officers can:

  • Report issues during inspections
  • Record estate walkabouts
  • Log anti-social behaviour concerns
  • Upload photographs instantly
  • Record health and safety concerns
  • Create a permanent property history

Not just housing—The Compliance Register can be used across:

  • Council offices
  • Public toilets
  • Libraries
  • Leisure centres
  • Sports facilities
  • Community centres
  • Care homes
  • Schools
  • Parks buildings
  • Depots
  • Temporary accommodation
  • Homeless accommodation
Man scanning a QR code on site

Why Councils Like It

  • Creates transparency

  • Improves accountability

  • Reduces paperwork
  • Improves communication
  • Provides evidence during complaints
  • Supports regulatory compliance
  • Saves officer time
  • Creates a digital record for every property
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need help? get in touch

We’re happy to help

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